For more information about Smart Pharmacy, click here. This is for reasons of accuracy and safety. Attleborough Attleborough Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Let us know your preference. We continue to work to resolve these issues as soon as we can. There are 3 ways to order a repeat prescription from your GP surgery. Send secure messages to your GP. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . View the cost of prescriptions on the NHS website. In future you may wish to consider registering for our Online Services. Extremely poor admin. NR17 2AF Map. Station Road SurgeryStation Road My Account. But you can ask for your medicine at your GP surgery if you do not want to do this online. Find out how to renew your repeat prescriptions. View and share your medical record. Station Road SurgeryStation Road Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral In all cases please order your prescriptions at least 2 working days before they are needed. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Before you make your choice you can read more about our cookie policy. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Attleborough For more information, see the dispensary page. We will use a cookie to save your choice. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. NR17 2AF Map. The website wasnt working. By asking your local pharmacist to request on your behalf. We are working hard to resolve it. Let us know your preference. There is an intermittent issue and we are not able to accept new tickets at the moment. Practice365 Privacy Policy NR17 2AF Map. Please allow 2 working days before collecting your prescription. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Do not submit any queries about your medical condition or medications. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. 56.7% vaccinated, of 1602 eligible people. Patient does not provide medical advice, diagnosis or treatment. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough surgeries take not it can be done. If you are registered with a GP surgery, you can access some health services online. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Attleborough Attleborough Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Powered by 100% Renewable Energy. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Flu vaccinations - Aged 65 and over group. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Attleborough There is currently an issue with the Patient Access service. If you take medicine regularly you'll usually have a repeat prescription. Feltwell Thetford IP26 4AD (01842) 828938. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. In future you may wish to consider registering for our Online Services. If yours is one, register today to benefit from a faster, smarter . Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. We would also like to use analytical cookies to understand how our site is used and improve user experience. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Find out how to renew your repeat prescriptions. You have nominated your pharmacy of choice. We are sorry for the experience you had when trying to contact the Practice by telephone. Analytical cookies send information to Google Analytics. We will use a cookie to save your choice. NR17 2AS Map, Queens Square SurgeryQueens Square Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. You can order a repeat prescription by logging into your account using the NHS app or NHS website. More information on the service can be located here. We make it easy to register you and your family. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Before you make your choice you can read more about our cookie policy. Receive your test results, get a referral or tell us youve changed your home address. Station Road SurgeryStation Road Normally I have meds delivered, which has been an excellent service. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. see parts of your health record, including information about medicines, vaccinations and test . NR17 2AS Map, Queens Square SurgeryQueens Square Station Road Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. (Note that ordering several items at once to be counted as one prescription). Request repeat medication or managing existing requests. If you wish to use this service please complete our Delivery Service form. Or they might be able to let you know when it's ready to collect. Watch our video on nominating a pharmacywhen requesting your medication. Select Repeat Medication from the menu, then New medication order. Attleborough By asking your local pharmacist to request on your behalf. We've put some small files called cookies on your device to make our site work. We'll be in touch shortly. nter a postcode to find a local pharmacy. NR17 2AF Map. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. If you wish your prescription to be available for collection from elsewhere, e.g. Attleborough You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Before you make your choice you can read more about our cookie policy. What has happened to this surgery? Manage an account on behalf of another patient or relative. They can send your request to a pharmacy. You do not need to see a GP to order a repeat prescription. Cant get through on phone. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. We would also like to use analytical cookies to understand how our site is used and improve user experience. Menu View more. Station Road SurgeryStation Road Ask your GP surgery which service your GP surgery uses. NHS self-referral. Sleep like a baby. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Attleborough Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. All rights reserved. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Some high street pharmacies also deliver. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Stay up to date with the latest government guidance. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Change your contact and personal details or change your password. NR17 2AS Map, Queens Square SurgeryQueens Square Please allow 2 working days before collecting your prescription. 72.0% vaccinated, of 3946 eligible people. The Nominated pharmacy section with a nomination. There are also other online services and apps you can use to order a repeat prescription. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Minor surgery (e.g. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. We've put some small files called cookies on your device to make our site work. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. . EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. There's more information about prescriptions in your NHS account. This method is quicker and safer and can include any pharmacy of your choice. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Find out about how the NHS self-referral button feature works and who to contact with any questions. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Before you make your choice you can read more about our cookie policy. This website uses cookies. NR17 2AF Map. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. More than half of GP practices are connected to Patient Access with more joining every day. In the transfer over, all repeat medication also now needs to be newly authorised. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. I work full time so cannot sit on the phone for an hour waiting for someone to answer. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . We've put some small files called cookies on your device to make our site work. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. I can't see the request new medication link, 111 outside of your GP practice's opening hours. As I type this I am number 15 in the call queue! 56.78% were satisfied, of 213 respondents. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Including Station Road and Queens Square branches. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. They can also offer well-being, stopping smoking and sexual health advice. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. We would also like to use analytical cookies to understand how our site is used and improve user experience. . I was hold for over 2 hours, next in line to be answered and got cut off. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Analytical cookies send information to Google Analytics. An appointment, unless you wait for over 40 minutes experienced practitioners, Advanced! Hold for over 40 minutes to be sent electronically get through to reception to book an appointment unless.: select New medication link, 111 outside of your choice you can contact your GP has set this. 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