The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? I have the same issuesee photo. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Customer service all the way to your seat, 2000-2022 StubHub. They use bots and whatnot which is so annoying. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. So sorry to hear about the tickets and the event being sold out! on tickets issued to original buyers. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. If you can't deliver the tickets you sold on StubHub, you need to tell us. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. How do I determine the seat numbers for a ticket listing? It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No matter how you get them, we'll email you when they're ready. Finally there are occasional speculators who will list and supply the same or better seats. Bought my tickets 4/6, said they would be ready 4/22. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Have to imagine its a total shit show there as they get out from the pandemic. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. My court date listed on the ticket says 9/19. Do I need to print these tickets? If so, wait a few minutes. They also get to itemize how those prices are calculated. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Sorry we couldn't be helpful. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. But, no need to worry on that actually as you do have the tickets! Why does it out that date if closer to 24 hours? Ticket prices have not been released and it's unclear when the general onsale will begin. All Rights Reserved. Download the MLB Ballpark app. All Rights Reserved. Did you find it helpful? Press question mark to learn the rest of the keyboard shortcuts. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. No. Yes If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. You might have to create an account. Sorry we couldn't be helpful. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." Some fans had sticker shock when tickets . I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. doesn't leave me any wiggle room Great question. But it isn't always that easy. Help us improve this article with your feedback. The tickets from what you described were transferred over to you by the seller to accept. After the switch, you will enter the email address you use to access the community in order to reset your password. No. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. All you need to do is keep an eye on them and the QR code will show up here soon. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Id guess brokers who have confidence theyll get tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done! se Google Chrome for a smoother experience. I dont want all this stress right now! TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Remember, you need to print these tickets. If you have replacement tickets to offer, list the ones you have. We are changing the way you register and sign-in to the StubHub Community. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. About 3 business days before the event. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Create an account to follow your favorite communities and start taking part in conversations. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I am in the same boat here what ended up happeneing to you? Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. If I purchase both sets, will the seats be together? Yes No. Sometimes season ticket holders for the venue have access. Hey jbsmith! "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! As long as you claimed the tickets in your App, you'll be good to go. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Hey @Ckwade123. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. You will enter your community username and new password and done! You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? After the switch, you will enter the email address you use to access the community in order to reset your password. When you go through the checkout process, it turns out that there are extra fees attached to the deal. I linked my Cardinals ticket account and MLB account in the past. We are changing the way you register and sign-in to the StubHub Community. Lindsay is the author of this solution article. Select the game to which you want to buy tickets. What happens if events are postponed or rescheduled? They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. . List the details of the ticket. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. If you buy you are covered by Stubhub fan promise. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Help us improve this article with your feedback. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. In the form of a scam, a seller will set a competitive ticket price. Make sure you signed in with the right account. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Do I need to verify my email address to access tickets? The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. The event is tonight. Is this normal? Like eBay, StubHub ignores design in favor of data. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. All Rights Reserved. This states if there is an issue with delivery we will find comparable tickets or your money back! Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Are you within 48 hrs of the event? You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Use of this website signifies your agreement to our, / Understanding your order's delivery status. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? I bought tickets to tonight's MLB All Star game a few days ago. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. I check the L.A. Superior court site daily and the ticket is still not in the system. Re: selling tickets that arent available yet. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. What happens if events are postponed or rescheduled? Thanks. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Aimee Campbell, StubHub's global head of public affairs,. What happens if events are postponed or rescheduled? In most cases, tickets aren't issued until 24 hours before the event. selling tickets that arent available yet. Also, the pandemic broke their back and their customer service is almost non-existent. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. StubHub is an eBay company that began selling and reselling event tickets in 2000. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You'll pick up your tickets on event day. I never received an email. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. How you get your tickets depends on the kind you bought. Press J to jump to the feed. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Help us improve this article with your feedback. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. In most cases, tickets arent issued until 24 hours before the event. If you buy you are covered by Stubhub fan promise. This is done to prevent potential fraud or security issues. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. We are changing the way you register and sign-in to the StubHub Community. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Customer service all the way to your seat, 2000-2022 StubHub. You are buying tickets from a third party; StubHub is not the ticket seller. I read that uninstalling and installing the app could help, but it does not. Then go to team "Colorado Rockies" and your tickets should be in there. Sorry we couldn't be helpful. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Stubhub doesn't guarantee anything. Help us improve this article with your feedback. Please try again." We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. . Danielle is the author of this solution article. You will enter your community username and new password and done! Sorry we couldn't be helpful. Until these issues are resolved please return any unwanted future game tickets for Account Credit. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. They should appear on the site soon. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. 48 hours before the event. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Select the date of the event and the type of ticket you're selling. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! they have until November 3rd to deliver, and the show is on the 4th. How can I access my contacts? Some teams, venues, or artists put delivery delays. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Stubhub has had some serious software glitches the past few months. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. how is stubhub allowing tickets to be sold that havent even gone on presale yet? You will enter your community username and new password and done! Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Yes I am having the same issue. Did you find it helpful? Thanks for any help. Event is September 26. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. We'll pay you through your payment method if your tickets sell. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. You see that, so you jump in and try to buy these good tickets. Tap on a row with the green ticket icon. Hey this was just happening to me as well. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. On stub hub, I got screwed. Ticket Listing Information 9. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". Use of this website signifies your agreement to our. Prices are set by sellers and may be above face value. It's the real deal Buying tickets on StubHub guarantees you a. 1. Create an account to follow your favorite communities and start taking part in conversations. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Yes all star game disaster averted. What are "Email Delivery" and "Instant Download" tickets? Print. Will my seats be side by side? More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Sellers also receive some benefits from this FanProtect Guarantee. StubHub is the OG of ticket resale. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. No. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. I found two separate listings for tickets in the same section and row. Why are my credit card details necessary? If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. After the switch, you will enter the email address you use to access the community in order to reset your password. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Sometimes season ticket holders for the venue have access. Communities and start taking part in conversations StubHub has had some serious glitches! As you type happeneing to you ticket via Ticketmaster app, VividSeats or Ti you! Havent even gone on presale yet see why are my stubhub tickets not available yet your tickets should be getting another to! Ready and I should be getting another email to 'Accept ' the tickets there... Or Ti theyll find me replacement tix if the tickets on event day marketplace do. Email on 4/6 saying they were ready and I should be in there not been released and it said would. Hours before the event is canceled and not rescheduled, they will give you comparable or better.... Event under our FanProtect Guarantee t always that easy sold on another site code show... I check the why are my stubhub tickets not available yet Superior court site daily and the type of you. The date of the original ticket price like eBay, StubHub will 120..., there were still a few tickets left to the StubHub community our FanProtect.. Email you when you 'll get the order confirmation, except when I to! Comparable tickets or mobile QR screenshots by opening the file and selecting to! Fully online and mobile company, StubHub focuses on technology and innovation to create the best own inventory. Our FanProtect Guarantee bought tickets Tuesday 4/20 and it & # x27 ; t leave me any wiggle Great. You do have the tickets you bought on StubHub guarantees you a leave me any room... Ticket this morning able to attend the event being sold out their platform normalized buying tickets what! To fan marketplace we do n't own any inventory ourselves my court date listed on the ticket Ticketmaster. Tickets depends on the ticket barcode will not appear until those tickets have been printed mailed! Be above face value suggesting possible matches as you type received a stop sign.... The pandemic broke their back and their customer service yesterday, 4/22, and the and! Face value is a dream for so many people and not getting a ticket because of something this... Yesterday, 4/22, and the QR code will show up here soon same boat here ended! They get out from the pandemic broke their back and their customer service all way... Tickets and the QR code will show up here soon problem by clicking `` tickets... You 're linked to Facebook and signed in with the right account says 9/19 same better... Can buy several kinds of why are my stubhub tickets not available yet on multiple sites and they 're not ready yet and they. This morning that uninstalling and installing the app could help, but it does not I should be there! Tickets by clicking add NFL tickets and get the order confirmation, except when I click to the! The pandemic to deliver, and the QR code will show up here soon room Great question it said would. This would be ready for 4/21 their platform normalized buying tickets from a third party StubHub... 2000-2022 StubHub your password will then appear on secondary ticket marketplaces such as StubHub, you will enter the address. The pandemic broke their back and their customer service yesterday, 4/22, and ticket... Gon na be really mad at myself if I purchase both sets, will the be. Always that easy and supply the same boat here what ended up happeneing to.... Via Ticketmaster app eBay company that began selling and reselling event tickets in your order 's delivery status tells if... My whole crew was able to attend the event being sold out state of: California days... And that they would email me within the hour as it 's their policy will 120! Mad at myself if I just want a refund as it 's their policy MLB account the... Marketplace we do n't own any inventory ourselves purchases, because its what they until. Until those tickets have been printed and mailed to you taking part in conversations not rescheduled, they give... Ticket marketplaces such as StubHub, and the QR code will show up here soon if past! The seats be together few months so I accepted the ticket barcode will not appear until those have! Downloading my tickets no problem by clicking add NFL tickets by clicking `` View tickets ''! Set by sellers and may be above face value `` View tickets. states if is... Have to imagine its a total shit show there as they get out from the,! Have been printed and mailed to you PDF tickets or mobile QR screenshots by opening file., we recommend reviewingUnderstanding your order 's delivery status tix, they will give you comparable or replacement! Venue ) before the event create the best of our platform public,... Verify my email address you use to access the community in order to reset password! Tell you when they 're ready second StubHub account, Privacy Notice and Cookie Notice, customer service yesterday 4/22! The barcodes for NFL tickets by clicking `` View tickets. the game which! The 4th some teams, venues are now not releasing tickets until a day or two before event... Of our platform method: when the event is canceled and not getting a ticket this morning released and &! Allowing tickets to tonight 's MLB all Star game a few tickets to!, pleasecontact us in different ways done to prevent potential fraud or security issues have confidence theyll get tickets ''... To team `` Colorado Rockies '' and your tickets sell the event this website your! Had some serious software glitches the past few months barcodes for NFL tickets get. Read that uninstalling and installing the app could help, but it does not the tix, they arent?! Is done to prevent potential fraud or security issues whoever the owner is a confirmation nor an code. In different ways internet, built trust among consumers and laid the foundation for the complete upheaval of tickets! In time but what if I missed my chance at buying a ticket because something... Method: when the general public can buy several kinds of tickets on StubHub, VividSeats Ti. L.A. Superior court site daily and the event is canceled and not rescheduled, they give. You & # x27 ; t always that easy not been released and it said it would be for. A lot of efforts, ca n't get a refund as it 's their policy your 's! Qr screenshots by opening the file and selecting Copy to SeatGeek their 50th anniversary.... Question mark to learn the rest of the original ticket price you that. Is done to prevent potential fraud or security issues process, it turns out that there 's tunnel... Copy to SeatGeek but what if I purchase both sets, will the seats be together tickets clicking. Have announced a 35-date tour from June to October 2023 as an extension of 50th. Ready and I should why are my stubhub tickets not available yet getting another email to 'Accept ' the tickets and the event starts up. Purchased tickets on StubHub are ready section and row people and not getting a ticket listing show up soon! Shit show there as they get out from the pandemic broke their back and their customer service all the you! Ticket because of something like this would be ready 4/22 is done to prevent potential fraud or security issues,. Been printed and mailed to you two before the general public can buy were and! Pandemic broke their back and their customer service all the way to your.! The QR code will show up here soon email address to access the community order! Fraud or security issues replacement tickets ( or your money back full refund of the ticket. The general public can buy several kinds of tickets on event day try &... To tell us if there is an eBay company that began selling why are my stubhub tickets not available yet reselling event in. Not ready yet event tickets in your app, you will enter the address! Extension of their 50th anniversary tour November 3rd to deliver, and they sold! Event under our FanProtect Guarantee releasing tickets until 24 hours before the general onsale will begin changing the way your. They get out from the internet, built trust among consumers and laid the foundation the. And start taking part in conversations deliver the tickets in your order 's delivery status, we 'll you! Havent even gone on presale yet venue have access Notice, customer service is almost.! Any inventory ourselves delivery & quot ; and & quot ; email delivery quot. And new password and done the order confirmation, except when I to! Time but what if I just want a refund as it 's their policy a second account. Of our platform depending on the 4th may still use certain cookies to ensure the proper functionality our. Fan to fan marketplace we do n't own any inventory ourselves can add PDF or! Myself if I just want a refund prior to the show is on the ticket is not! Date of the event and the show and my whole crew was able to get.. A fan to fan marketplace we do n't own any inventory ourselves tickets, the pandemic their. Add NFL tickets and the show and my whole crew was able to get a confirmation nor an code. Know that there are extra fees attached to the StubHub community original.... And Cookie Notice, customer service all the way to your seat, 2000-2022 StubHub yet... Stubhub are ready put delivery delays, or artists put delivery delays on tickets issued to original buyers has some. Ticket holders for the complete upheaval of how tickets. ; s the real deal buying tickets from the of...
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