Where? While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Tue. Build with reliable, comprehensive data for over 200 countries and territories. Scale confidently, backed by our infrastructure. Yes, you do need both a router and a modem. Log in to your Google account and enjoy your own Google Maps. Suddenlink. Suddenlink billed my credit card for $100.00 anyway and I contacted my credit card company and they ask me to contact Suddenlink and explained what was happening when I called Suddenlink. On the other hand, as SuddenLink joins the Optimum family at the end of 2022, the provider might see a bright light at the end of the tunnel and become one of the best fiber internet providers. Accept Equipment and Returns. Thinking now I don't owe any money. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. Hello, Allen! Find nearby nearest suddenlink store. Unsubscribe at any time. Reach out to customer service if that doesnt work. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Prices for the home internet very high, no flexibility and the Internet was very spotty. 2850 Ridge Rd. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I thought this odd and hung up. Whats the difference between a router and a modem? Pack up the equipment you're sending back to us. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. Its a trip to the moon, a ticket to Mars, a bird's eye view of the Earth. Suddenlink is scamming people! The introductory rate of forty dollars was the reason. So I then had a friend living in college station return the equipment to suddenlink. Suddenlink stores locations in database: 2 Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Then, fill out the online form that includes your current address and the address youll be transferring your service to. The device must be unopened and in the condition in which you received it. All around worst providers ever. This page didnt help me choose a product or service. User reports indicate no current problems at Suddenlink. Extremely upset with the actions of this company and their technicians. 1.Build maps experiences throughout the world. Not cool, but OK. A few months later and I saw the charge was STILL there. Unlike some providers, Suddenlink doesnt lock you into a contract. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. 1.Build maps experiences throughout the world. Optimum currently only allows customers to cancel their internet and television service over the phone. This compensation comes from two main sources. Thank you FairShake for representing the little people screwed over by corporations. Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. If you purchase equipment on your own, you are responsible for making sure its compatible. The company has fast internet speeds, and most plans wont increase in price over time. We value your privacy. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. There are many ways to pay your bill. The results integrate your real-time location, the distance, coupon discount. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Their technical performance has been excellent. And do they tell you this on the phone ABSOLUTELY NOT! A link has directed you to this review. Tear off the bottom receipt tab from the prepaid shipping label. First, make sure Optimum service is available in your new area. Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. Standard installation is free when you sign up online or $49 otherwise. Count on accurate, real-time location information. Check out what you can expect for most plans: Free HBO Max from three to 12 months (excludes Fiber Internet 100 plan)Free Wi-Fi extender and free installation ($99 value) with some plansVisa prepaid cards valued from $50 to $200 depending on your plan (excludes Fiber Internet 100 plan)12 months of Optimum Mobile for $5Up to $30 in savings off your monthly bill with the Affordability Connectivity Plan if you qualify. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. We appreciate you leaving a review. Almost three weeks later of this extremely annoying hassle someone sends an email stating that they are aware that we have been contacting customer service and to please call or email. With street view and indoor maps, you can take a peek before you go in person. Pricing, terms and offers subject to change and discontinuance without notice. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! Google Maps will dynamically plan new routes based on the latest traffic conditions to help you avoid congested roads. Went looking for that second piece of equipment and did not see it. Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." Its terrible, all y'all want too do is put a whole in my pocket. All content on this Web site is proprietary. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Recent Locations. However, plans and pricing can vary depending on where you live. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . That piece of equipment or gadget belongs to Altice Amplify. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! 3. I want to cancel." You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. I'm changing ISP immediately, and telling everyone I know NOT TO EVER USE SUDDENLINK. Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. Google Maps is a web mapping service developed by Google. Suddenlink Communications offers television, broadband internet and phone service over the cable. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Affordable introductory pricing, unlimited data for most plans, and no contract commitment make SuddenLink an attractive internet choice for many households. Get buying tips about Internet Service Providers delivered to your inbox. Streamlined simple shipping. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Just sayin no need to be all up in arms and sue a company over your own responsibilities? The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. I did all that stuff just so I won't be charged and I'm still being charged. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. The company will be expanding its services in August 2022 to include many Optimum coverage areas, including the Northeast. Ari Howard 3 min read. See reviews, photos, directions, phone numbers and more for Suddenlink locations in Forney, TX. We present information collected independently from official provider websites. Accept Appointments. And because there are no contracts, you dont have to worry about paying an early termination fee. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Suddenlink located in Charleston Town Center. and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. 891 Streetman Rd. Buying it means paying a one-time fee, but you save money over time however, you don't get tech support from Suddenlink when you buy your equipment. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Copyright 2014 - 2023 Search4Stores.com. It's a horrible company. If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Wed. . Most plans provide customers with unlimited data. How Much Does A Home Security System Cost. Additional fees and terms may apply. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. All prices subject to change at any time. 20. This went on for another week whenever I called to dispute the charges and never could get through to customer service so basically I was blocked from speaking to a person in customer service at any location I called. From Business: Optimum Internet 500 Starting at $59.99/mo. Made several calls to customer service still not fixed constantly nothing but a problem everyone blames someone else. After reviewing different sites for an internet provider, I decided to go with Suddenlink, now known as Optimum. If we send you a return kit. Commissions do not affect our editors' opinions or evaluations. I was going to get cable and phone service. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. I agree to receive the Forbes Advisor newsletter via e-mail. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Pay with a credit card, no account required. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Check your inbox and stay tuned for deals, news and more. 1054. Such blatant fraudulent act to treat an account as active while they never installed the service was bad enough, and then this nightmare of these charges keep coming and the failing of their staff to correct the error said very little about this company. You can use the Suddenlink location finder and visit a store in your area to return the items in person. May or may not be available based on service address. Suddenlink doesn't have any contracts or data caps. How do I know I can trust these reviews about Suddenlink? Copyright 2022 Consumers Unified LLC. We value your privacy. This compensation may impact how, where and in what order products appear. The company took away about 100 dollars of the 117. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. 8:30 AM - 6:00 PM. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. May 22 2022 I received a bill for $100.00 for service from May 15th to June 14 2022. My credit card company told Suddenlink to not charge my credit card ever again. I cant say enough good about this company! When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. The complaint has been investigated and resolved to the customers satisfaction. If a map is no longer just a map, what is it? If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. While most areas offer unlimited data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps. Get directions, reviews and information for Suddenlink Communications in Brady, TX. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. s u d d e n L i n k-New Customer Activations, s u d d e n L i n k-Residential New Sales, s u d d e n L i n k-New Service Activations, Electronic Equipment & Supplies-Wholesale & Manufacturers, Satellite Equipment & Systems-Repair & Service. 36, Lane 200, Yongji Road, Xinyi District, Taipei City. Instead, they billed me for the full month. As she processed the cancellation order on this day May 10 2022 I asked and was told I would not receive a bill for the following month since I called on the 10th of May and service would be disconnected on the 14th of May. I'm currently looking at different options for internet. Filters. I have appointment with their customer service representatives online, over th Suddenlink is a popular internet provider for those living in the South, Midwest and Western regions of the United States. Hi, Preston! Revisit the world around you in ways you've never seen before. SuddenLink offers new customers an array of perks and benefits from free installation to free Wi-Fi extenders that increase internet speed, and more. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! If I could give Suddenlink NO STARS I would. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Suddenlink is scamming people! Save your time and money. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514. The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store.
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